PRIVACY POLICY

Any questions?

CONTACT US

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://wildstridefitness.com.au (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ‘Device Information’.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

When we talk about ‘Personal Information’ in this Privacy Policy, we are talking both about Device Information and Enquiry or Information provided that is relevant to the performance of our services.

How do we use your personal information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our website).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

We do not alter our Site’s data collection when we see a ‘Do Not Track’ signal from your browser.

Data retention

When you submit information either when submitting an enquiry or when contracting our services via email or telephone, we do retain your Information and documents on file in a password-protected, encrypted secure environment, until you ask us via email to delete that Information.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australia, Canada and the United States.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact page.

Updated 30 September 2020

 

Disclaimer

Conditions of use of this site

Use of the information and data contained within this site is at your sole risk. Wild Stride Fitness is not liable in any way for any loss or damage you or your system may incur (including negligence), as a result of you using this site, or you linking to another site from this site. You must take your own precautions against viruses or any other malfunction.

Site content

This Site includes links to other websites. These linked websites will have their own terms and conditions of use and you should familiarise yourself with these. All linked websites are linked “as is”.

Wild Stride Fitness:

  • does not sponsor, endorse or necessarily approve of any material on websites linked from or to this site;
  • does not make any warranties or representations regarding the quality, accuracy or fitness for purpose of any material on websites linked from or to this site;
  • does not make any warranties or representations that material on other websites to which this site is linked does not infringe the intellectual property rights of any person anywhere in the world; and
  • does not authorise the infringement of any intellectual property rights contained in material in other websites by linking this site to those other websites.

Text Message Privacy Policy

Effective: 16 November 2025

Contents

  1. ABOUT US
  2. ABOUT THIS PRIVACY POLICY
  3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT?
  4. HOW WE USE YOUR PERSONAL INFORMATION?
  5. WHAT IS OUR LEGAL BASIS FOR PROCESSING?
  6. HOW WE SHARE YOUR PERSONAL INFORMATION?
  7. YOUR MARKETING CHOICES
  8. RETENTION OF YOUR DATA AND DELETION
  9. YOUR DATA PROTECTION RIGHTS
  10. CHANGES TO THIS PRIVACY POLICY
  11. CONTACT US

 

  1. ABOUT US

“We”, “us” or “our” means Wild Stride Fitness, with its principal place operating from Heidelberg Park and Ivanhoe Park, VIC, Austraila.

  1. ABOUT THIS PRIVACY POLICY

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at trainer@wildstridefitness.com.au.

 

  1. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT?

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored securely by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

Communications information. We may also collect other information during our communications with you, including information that you send to us when interacting with our customer service agents, or when you call us or send emails or text messages. This may include information about how you contacted us, your marketing preferences, and other information that you choose to share.

 

  1. HOW WE USE YOUR PERSONAL INFORMATION?

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
  • To provide you with information about the Services that you request from us or which we feel may interest you.
  • To monitor and analyse trends, usage and activities in connection with our Services and to improve the Services.
  • To facilitate contests and promotions, and to process entries and provide prizes and rewards.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

We may also use your personal information to fulfill our obligations as set out by the applicable law, or to carry out any other purpose as described to you at the time your personal information was collected.

 

  1. WHAT IS OUR LEGAL BASIS FOR PROCESSING?

We are required to have a legal basis for collecting and using your personal information.Our legal basis will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need your information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your fundamental rights. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the details provided in the “Contact Us” section below.

  1. HOW WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following ways:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal information if we have a good-faith belief that such sharing is required under applicable legal obligations.

 

  1. YOUR MARKETING CHOICES

When you sign up for a promotion, subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: trainer@wildstridefitness.com.au.

 

  1. RETENTION OF YOUR DATA AND DELETION

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Details of retention periods for different aspects of your personal data are available from us on request by contacting us using the contact details provided under the “Contact Us” heading below.

 

  1. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have some of the following rights under applicable data protection laws. To exercise any of them, please contact us using the details provided in the “Contact Us” section below

  • You may access, correct, or request deletion of your personal information
  • You may object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information, (i.e. your data to be transferred in a readable and standardized format).
  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

 

  1. CHANGES TO THIS PRIVACY POLICY

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future when we make changes. When we update this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Please come back and check this page from time to time for the latest information on our privacy practices.

 

  1. CONTACT US

The data controller of your personal information is Wild Stride Fitness. Website https://wildstridefitness.com.au

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Wild Stride Fitness
trainer@wildstridefitness.com.au
0417 312 882

 

sms Messaging Terms & Conditions

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Wild Stride Fitness. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Wild Stride Fitness. Wild Stride Fitness reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Wild Stride Fitness also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Wild Stride Fitness again, just sign up as you did the first time and Wild Stride Fitness will start sending messages to you again.

Info

For support regarding our services, email us at trainer@wildstridefitness.com.au or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Wild Stride Fitness, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at trainer@wildstridefitness.com.au. The duty to inform us based on the above events is a condition of using this service to receive messages.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.